Journey Signal Lab
From raw event names to a versioned atlas, including critique of one live product surface. This is the Map Room Seat programme.
Full outline
Courses
Rooms for different kinds of mess.
Every programme assumes you already collect some events. We teach you to turn that stream into a journey atlas you can argue with. Fees are listed on the fees page; this list is about substance.
Path Density Workshop
Plot where traffic actually concentrates. Learn when a thin path is still expensive, and when a thick path is just a homepage habit.
Offered quarterly in Bangkok and online.
Handoff Friction Clinic
Map baton-passes between product, support, sales, and ops. Bring one recording and one person who owns the downstream queue.
Best when two functions can attend together.
Bangkok Checkout Atlas
Instrument PromptPay, bank transfer, cards, and cash-on-delivery without collapsing them into one “checkout complete” event.
Built for teams selling into Thailand, not a generic payments lecture.
Service Blueprint Analytics
Join a classic service blueprint to event data: backstage waits, vendor SLAs, and the moments customers feel but never click.
Useful for hospitality, logistics, and any product with a human middle.
Ask the studio
If your surface is unusual — a government portal, a marketplace with live sellers, a trial that starts on WhatsApp — write before you pick a room.
Contact Apifeaturegrid